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Is Technology Making You Bad at Your Job?

Is Technology Making You Bad at Your Job?

Tania Khadder

You’re afraid of the telephone

The phone rings and you panic. Before you pick it up, you want to know who it is, why they’re calling, and what they want from you. You hate being put on the spot. Caller ID gives away nothing, so you let it go to voicemail.

Diagnosis? Phonephobia (it really is a thing!) — and you’re not alone. These days, a lot of us feel more comfortable communicating through email, IM, Twitter, text, carrier pigeon … anything but the telephone. We avoid it at all costs, but then waste time playing phone tag. Or worse — forget to return the call!

You may not have to use it all the time, but shying away from the telephone when you do need it isn’t helping anyone — least of all you. Having a good phone manner can even give you a competitive advantage if you’re hoping to work your way up in the company. The higher up you get, the more time you’ll probably spend on the telephone. So you might want to get used to using it.

If you’re terrified of the office silence and/or your judgmental coworkers, sneak into a conference room. At the very least, practice with friends. Next time you’re tempted to send a text, make a call instead! It sounds weird and old-fashioned, but being comfortable (or awkward) on the phone really is just a matter of practice (or lack thereof).

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